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/ Fan Coil Unit / Retail Construction Material Chain Benefits from Turnkey Emergency Climate Control

Retail Construction Material Chain Benefits from Turnkey Emergency Climate Control

A major retail construction materials chain faced issues with their own chillers, over 10 years old, experiencing high rates of corrective maintenance. With temperatures reaching 34°C and long lead times for new equipment, the maintenance supervisor sought an immediate market solution. The first store in Rio de Janeiro had a complete equipment shutdown, requiring urgent action. Tecnogera delivered a 170TR Chiller in Turnkey mode in just 3 days (approved on Wednesday, installed and commissioned by Friday). The solution included freight, loading/unloading, installation, commissioning, de-installation, and complete accessories (hoses, cables, connections, panels). The reliability was such that the contract was extended to 6 months (initially 90 days). The second store in Niterói faced similar conditions, achieving the same success, with the equipment remaining in operation for 1 year...
A bearded man, wearing a white helmet and reflective safety jacket, stands outdoors with a confident look. In the background, large wind turbines stand out against the cloudy sky, symbolizing the energy sector during Brazil Windpower. Tecnogera is present, bringing innovative solutions to this setting.
A bearded man, wearing a white helmet and reflective safety jacket, stands outdoors with a confident look. In the background, large wind turbines stand out against the cloudy sky, symbolizing the energy sector during Brazil Windpower. Tecnogera is present, bringing innovative solutions to this setting.
Index

Emergency Solution for Large Retail Chains

In a remarkable case of operational efficiency, Tecnogera served two units of one of Brazil’s largest retail construction material chains, resolving critical climate control issues that threatened store operations.

Client Scenario

The units faced serious challenges with their climate control systems:

  • Chillers with over 10 years of continuous use
  • High frequency of corrective maintenance
  • Internal temperatures reaching 34°C
  • Long lead times for new equipment delivery

First Intervention: Rio de Janeiro Unit

Challenges Faced

  • Original equipment completely inoperative
  • Need for immediate action
  • Space and access restrictions

Implemented Solution

  • 1 Chiller of 170 TR in Turnkey mode
  • Record delivery time: 3 days
  • Complete service scope:
    • Transport and logistics
    • Installation and commissioning
    • Supply of accessories (hoses, cables, connections, panels)
    • Preventive and corrective maintenance

Achieved Results

  • Immediate normalization of ambient temperature
  • Equipment remained for 6 months (initially planned for 3 months)
  • Total customer satisfaction

Second Intervention: Niterói Unit

Based on the success of the first intervention, the client contracted the same services for their unit in Niterói:

  • 1 Chiller of 170 TR identical to the first unit
  • Same standard of service excellence
  • Equipment in continuous operation for 1 year

Tecnogera Solution Differentials

1. Agility in Service

  • Immediate response to emergencies
  • Installation in record time
  • 24/7 support

2. Operational Excellence

  • Highly qualified technical team
  • Modern and efficient fleet
  • Reduction in energy consumption

3. Safety and Guarantee

  • Property insurance included
  • Scheduled preventive maintenance
  • ISO 9001 certification

4. Customer Service

  • Continuous follow-up
  • NPS evaluation with top score
  • Dedicated commercial and technical support

Benefits for the Client

  • Guaranteed operational continuity
  • Thermal comfort for customers and employees
  • Reduction in operational costs
  • Predictability in maintenance expenses
  • Legal and property security

Conclusion

This case demonstrates how Tecnogera has become a strategic partner for large retail chains, offering climate control solutions that go beyond simple equipment rental. Our comprehensive approach, including planning, execution, and continuous support, ensures our clients’ peace of mind even in critical situations.

To learn more about our temperature control solutions with Chiller rental, contact our team of specialists.

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