Terms of Use and Privacy

1. Introduction

TECNOGERA recognizes the importance of privacy and the protection of personal data of its customers, employees, and partners. This policy establishes the principles by which TECNOGERA collects, uses, stores, and protects personal data, in accordance with the provisions of Brazil’s General Data Protection Law (LGPD) and the European Union’s General Data Protection Regulation (GDPR).

2. Collection of Personal Data

TECNOGERA collects personal data only when strictly necessary to provide services to its customers, operate its business, and fulfill its legal obligations. The types of personal data collected may include, but are not limited to:

– Identification information, such as name, address, phone number, and email address.
– Financial information, such as payment details.
– Professional information, such as job title and company.

3. Use of Personal Data

The personal data collected by TECNOGERA is used exclusively for the following purposes:

– Provide the services requested by customers.
– Fulfill contractual and legal obligations.
– Personalize and improve the customer experience.

4. Sharing of Personal Data

TECNOGERA does not share personal data with third parties, except when necessary to provide services to customers or fulfill legal obligations. When data sharing is necessary, TECNOGERA ensures that appropriate data protection measures are in place to ensure the security and privacy of personal data.

5. Retention of Personal Data

TECNOGERA retains personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required to fulfill legal obligations or resolve disputes.

6. Data Security

TECNOGERA implements appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration. This includes the use of firewalls, encryption, access control, and employee training.

7. Data Subject Rights

Data subjects have the right to access, correct, update, or delete their personal data at any time. They also have the right to object to the processing of their personal data or request the portability of their data.

8. Consent

By using TECNOGERA’s services or providing personal data to the company, customers consent to the collection, use, and sharing of their personal data in accordance with this privacy policy.

9. Changes to the Privacy Policy

TECNOGERA reserves the right to update this privacy policy periodically to reflect changes in data collection and use practices. Any significant changes will be prominently communicated to customers.

10. Contact

For any questions, concerns, or requests related to data privacy, data subjects can contact TECNOGERA’s Data Protection Officer (DPO) through the following contact methods:
EDELMAR FRAZAO
[email protected]

This data privacy policy is designed to ensure that TECNOGERA complies with the provisions of the LGPD and GDPR, adequately protecting the rights and privacy of data subjects.