Remote generator monitoring for safety and operational efficiency
Monitoring generators through telemetry delivers enhanced safety and operational efficiency.
Power generators can be used during utility outages or continuously for clients without access to the utility grid.
Telemetry ensures high performance, reduces failure rates, and provides greater equipment control, thus enhancing energy security.
Want to learn more about Telemetry and how Tecnogera excels in this type of monitoring? Keep following our publication!
The importance of Telemetry for generator rental
Speaking of its etymology, the word telemetry originated from the Greek “tele,” meaning “remote,” and “metron,” meaning “measure.” Thus, Telemetry enables remote measurement and monitoring of magnitudes and values, collecting data from various equipment and vehicles through its communication technology.
When it comes to generators, providing electrical power in critical locations is a crucial reason for this equipment to operate healthily.
In many cases, a utility supply failure can lead to irreparable business losses.
Tecnogera applies Telemetry to offer the best possible customer experience, ensuring satisfaction, minimal failure rates, and elevating service quality and trust.
We’ve highlighted some direct benefits of using Telemetry:
Generator location control
One direct benefit of telemetry for the rental company is equipment monitoring and control. With this system, the company can know in real time where each piece of equipment is geographically located, with views in different formats: map or satellite.
Equipment operation control
Receiving field signals online is crucial for immediate team dispatch for any correction. This allows technicians to understand the scenario, intervene, and even, depending on the issue, remotely restore normal operating conditions of the power generators.
Another important aspect is monitoring equipment performance and conducting checks on voltage, power, current, temperature, and other key indicators to demonstrate generator performance.
Telemetry can also provide indicators for multiple equipment simultaneously. It enables data extraction from history for report generation and serves as a basis for strategic actions like detailed load studies and generator usage analyses.
Telemetry provides greater operational support
Telemetry allows for operation supervision. Tecnogera has an Operational Control Center (CCO) dedicated to this type of equipment monitoring.
Operating remotely, the company can identify failure trends and resolve them before they occur, preventing equipment downtime and maximizing customer satisfaction.
The customer also benefits from remote data collection, reducing the number of accompanied visits and the need for labor allocation for these follow-ups.
Additionally, data generated from Telemetry aids in predictive maintenance of equipment, enhancing equipment performance. Maintenance becomes structured, preventing announced breakdowns and increasing equipment availability.
Tecnogera’s Operational Control Center (CCO)
The CCO at Tecnogera focuses on promoting technology in the service of temporary energy supply. The company operates in delivering energy as a service (EaaS – Energy as a Service).
The C.C.O. is an intelligence hub with all the infrastructure to receive information sent by Telemetry devices, as well as manage and oversee all operational, tactical, and strategic business aspects.
The company monitors each contract in real time, providing greater confidence and agility in customer service.
Monitoring directly impacts customer satisfaction and service quality. With the best technologies available in the market, generator performance and operation parameters are monitored to deliver the desired energy security to the customer.
The Operational Control Center offers several benefits, such as:
- Agile data collection;
- Monitoring of operational data;
- Information extraction and accurate report generation based on data;
- More efficient and accurate scheduled Preventive Maintenance;
- Equipment geolocation control;
- Reduced failure rates;
- Increased availability.
In remote areas, where there may be anything from total outages to instability in electricity supply, it is important that power generation is accompanied by technology application to ensure no operational equipment failures occur.
The CCO’s principle is to ensure equipment efficiency and service quality. By working proactively and addressing root causes, we can avoid inconvenience for our customers and provide agility in our services. This is our market differentiator, ensuring solutions for our clients.
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